To make sure you find your new favourite thing we accept returns of unworn items for 30 days after your order. We even offer free shipping for certain orders. In case you want to receive a refund you will only have to pay shipping the items back to us.
Please submit the form below.
For orders above 100€ we offer free worldwide shipping. Otherwise depending on your location we charge a shipping fee of around 10-20€, which can be seen at checkout.
Please just fill out the form below and send the article back to us, for example as a DHL package.
Adress: Malimo Pautzke/Winter GbR, c/o Praetotec, Uhlandstraße 33, 10719 Berlin, Germany
To guarantee an easy and uncomplicated exchange just place a new order and follow the instructions mentioned above.
You will receive your refund through the same payment method you used to pay your order.
Please note that we may need up to 14 days to process refunds. We handle each case with care and you will definitely receive your money back if you fulfill all requirements. (Articles need to be unworn, with all labels and be sent back within 30 days). You will receive an E-mail confirmation once we send out the refund to you.
Please fill in this form and send the articles back to us:
Adress: Malimo Pautzke/Winter GbR, c/o Praetotec, Uhlandstr. 33, 10719 Berlin, Germany